Shipping policy
At Kitab Markaz, we ensure your books and resources reach you securely and efficiently. Below are the details of our shipping process:
Payment Methods
We offer flexible payment options:
Cash on Delivery (COD): Pay when your order arrives at your doorstep.
Bank Transfer (Prepaid): Transfer the amount to our bank account and share the payment proof via email (kitabmarkazofficial@gmail.com) or WhatsApp to confirm your order.
Order Processing
Prepaid Orders: Dispatch begins only after receiving a valid payment screenshot (include order number in the message).
COD Orders: No upfront payment required.
Processing Time: Orders are packed and shipped within 1-3 business days after payment confirmation (for prepaid) or order placement (for COD).
Delivery Partners
We use trusted services to deliver across Pakistan:
Pakistan Post
Private Courier Partners (e.g., TCS, Leopards, etc.)
Delivery Timeframe
Major Cities: 2-3 business days.
Remote Areas: 4-7 business days (varies by location and courier service).
Tracking Your Order
You’ll receive a tracking number via SMS/email once your order is shipped.
Use this number to monitor your package on the courier’s website.
Important Notes
🔸 Address Accuracy: Double-check your shipping address at checkout. We’re not liable for delays caused by incorrect details.
🔸 COD Availability: Subject to your location and courier service restrictions.
🔸 Contact Us: For urgent inquiries, email kitabmarkazofficial@gmail.com or message us on WhatsApp.
Need Help?
Reach out to us at kitabmarkazofficial@gmail.com or +92-323-4400940 (WhatsApp). We’re here to assist!
Jazakum Allah Khairan for choosing Kitab Markaz. May your journey with Islamic knowledge be blessed!
Note: Delivery timelines may vary slightly due to unforeseen circumstances (e.g., weather, courier delays).