Refund policy

We want you to be completely satisfied with your purchase. If you’re not, here’s how we can help:

30-Day Window: Request a return within 7 days of delivery.

Condition: Items must be unused, in their original packaging, and include proof of purchase (receipt/order number).

Exclusions: Personalized items and digital products cannot be returned.

Process: Refunds are issued to the original payment method within 5-7 business days after we receive the returned item.

Shipping Costs: Return shipping fees are the customer’s responsibility unless the item is damaged or incorrect.

Need a different title? Contact us at kitabmarkazofficial@gmail.com with your order details, and we’ll guide you through the exchange process.

Email Us: Reach out to kitabmarkazofficial@gmail.com with your order number and reason for return.

Ship Back: Send the item to our return address (provided via email).

Questions? Email kitabmarkazofficial@gmail.com – we’re happy to assist!

Thank you for supporting Kitab Markaz. May your journey with Islamic knowledge be blessed!

Note: This policy is subject to change. For the latest updates, visit our website.